The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
If available click Gift Tag drop menu. Choose Gift Tag Yes Please and before you finish your order choose Contact Seller and enter the occasion and message you would like printed on your gift tag.
Yes, place your information (e.g. occasion and message, etc...) in Contact Seller area. Our bird feeders are popular with this option so we created an option for easy application.
We will reply for further information, but please remember we like to ship next Business Day. We'll usually give a 24 hour grace period for you to reply and if we do not receive anything will ship without Gift Tag since we do not charge for this option.
Yes, We carry other Teams and Colleges. Choose Custom Order and enter your Team or College and we will reply if it's available or we need to order any logos for that item. In some cases especially in Colleges where my supplier for logos may not have a license for.
Yes, our squirrel feeder roofs are designed to have that option. It's an $9.00 upgrade. Just custom order with your request and we will reply with the availability of your choice.
Yes, the Helmet Peg Hangers are available in color pegs. We have not had a chance to upgrade pics for each helmet item. Just send a custom request with a color choice.